Frequently Asked Questions

The cost of a website depends on your specific needs, complexity, and platform. We provide a tailored quote for each project. Contact us to discuss your requirements.

Timelines vary based on complexity. We'll give you a clear timeline during our initial consultation.

Yes. In today's digital world, a website is essential for any business. It's your online storefront, builds credibility, and helps customers find you. Even if you have social media, a website gives you full control over your brand and content.

Yes. We provide secure, high-performance hosting optimized for the platforms we build on. Hosting and domain name services are exclusively available to our customers as part of our complete web solutions. We ensure everything is properly configured and maintained for optimal performance and security.

Yes. We provide website audits, redesigns, migrations, maintenance, and optimization for existing websites. We can help regardless of what platform your current site is on.

We combine technical expertise, performance optimization, and long-term partnerships. We don't use pre-made themes. We build custom solutions on the right platform for your needs, with a strong focus on speed, security, and scalability.

We work with a wide range of platforms including Drupal, WordPress, Laravel, Magento, PrestaShop, and WooCommerce. We also build Headless solutions and custom web applications. We don't limit ourselves to one platform, we choose the best tool for each project based on your specific requirements.

We start with a discovery phase to understand your business and goals. Then we plan, design, develop, test, and launch your project. After launch, we provide ongoing support, maintenance, and optimization.

Our relationship continues beyond the initial build. We provide ongoing maintenance, security updates, performance monitoring, and technical support to keep your site secure and performing at its best.

Yes. We require a deposit before starting any project. The remaining balance is paid in stages, with the final payment due upon completion and launch.

Yes. We integrate with a wide range of third-party tools including CRMs, ERPs, payment gateways, email marketing platforms, shipping providers, and more. If you have a specific tool in mind, we can connect it.

Yes. We work with clients worldwide. While we are based in Greece, we collaborate with businesses across Europe and globally. All communication can be in English or Greek.

The first step is to contact us and schedule a consultation. We'll discuss your project, understand your goals, and provide a tailored quote.

We specialize in Drupal, Laravel, Headless, and WordPress. We choose the right platform based on your specific needs, whether you need a simple business site, a complex enterprise platform, or a multilingual website. Our primary expertise is in Drupal and Laravel for complex, high-performance projects, with WordPress as a cost-effective option for smaller requirements.

A CMS (like Drupal or WordPress) is a platform that allows you to manage content without coding. A custom website is built from scratch with code, typically using Laravel. A Headless approach decouples the frontend from the backend, offering flexibility and performance benefits. We use all three approaches depending on your needs.

We optimize every website for speed from day one. This includes image optimization, caching, CDN integration, and clean code practices. We focus on delivering fast load times and a smooth user experience across all devices.

Yes. Every website we build is custom designed and developed. We don't use pre-made themes. We use our own templates as a foundation and build custom solutions on top, tailored to your brand and business goals.

Yes. All our websites are fully responsive and work perfectly on desktop, tablet, and mobile. We design with a mobile-first approach to ensure the best experience across all devices.

Absolutely. We can redesign and rebuild your existing website on any platform. We handle content migration, SEO preservation, and ensure a smooth transition with zero downtime.

Yes. We handle content migration for redesigns and platform changes. We ensure all your content, media, and SEO data are preserved and properly organized in the new system.

Yes. We specialize in multilingual websites, especially with Drupal. Drupal has native multilingual capabilities that allow you to manage content across multiple languages from one admin interface. We also support multilingual setups with other platforms.

A Headless website decouples the frontend (what users see) from the backend (content management). This allows for faster performance, greater flexibility, and the ability to deliver content across multiple channels. We build Headless solutions using Drupal, Laravel, or WordPress as the backend.

Yes. We build custom modules, plugins, and integrations to add exactly the functionality you need. Whether it's a custom form, a third-party integration, or a unique feature, we can build it.

We use Magento, Drupal Commerce, PrestaShop, and WooCommerce. We choose the right platform based on your product catalog size, business model, and growth plans. Our primary expertise is in Magento for large-scale enterprise stores and Drupal Commerce for content-driven ecommerce.

It depends on your needs. Magento is best for large catalogs and enterprise businesses. Drupal Commerce is ideal for content-driven ecommerce with complex content requirements. PrestaShop is great for mid-sized stores with many features. WooCommerce is a cost-effective option for small businesses and startups.

Yes. We specialize in B2B ecommerce with features like custom pricing, customer-specific catalogs, bulk ordering, quote management, and ERP integration. We can also handle complex B2B workflows and approval processes.

Yes. We integrate with all major payment gateways including credit cards, PayPal, Stripe, Alpha Bank, and more. We also support local payment methods and recurring payments for subscription models.

Yes. We integrate ecommerce stores with ERP systems like Softone, Pylon, Atlantis, Entersoft, SingularLogic, and custom ERP solutions. This automates order sync, inventory updates, and customer data flow between your store and your business systems.

Yes. We build multilingual and multi-currency ecommerce stores that sell globally. Customers can shop in their language and currency with localized checkout experiences, including region-specific shipping options and tax rules.

All our ecommerce stores are fully mobile responsive. We optimize the shopping experience for mobile devices to reduce cart abandonment and increase conversions. This includes mobile-friendly product pages, simplified checkout flows, and touch-friendly navigation.

Yes. We handle migrations between any platforms including Magento, PrestaShop, WooCommerce, and Drupal Commerce. We preserve your SEO rankings, ensure zero data loss, and minimize downtime during the transition.

We implement advanced security measures including SSL certificates, PCI compliance, regular security updates, and security monitoring. We protect your store and customer data from threats, and we can also implement additional security layers like two-factor authentication and fraud detection.

Yes. We build custom modules, extensions, and integrations to add exactly the functionality you need. Whether it's a custom checkout flow, a unique product configurator, or a specialized pricing rule, we can build it.

A custom web application is a software solution built specifically for your business needs. Unlike off-the-shelf software, it's designed to match your workflows, integrate with your existing systems, and scale with your business. It gives you complete control over functionality, user experience, and data management.

Choose a custom application when your business needs functionality that a CMS can't provide. This includes complex business logic, custom workflows, SaaS platforms, internal tools, or integrations with multiple external systems. If off-the-shelf software is forcing you to change how you work, a custom solution is likely the better choice.

We use Laravel, one of the most powerful PHP frameworks for custom web applications. It's secure, scalable, and gives you complete control over every aspect of your application. Laravel also offers a rich ecosystem of tools and packages for faster development.

Yes. We build custom applications that talk to your existing systems through APIs. We integrate with CRMs, ERPs, payment gateways, shipping providers, marketing platforms, and other business tools. This ensures seamless data flow across your entire business ecosystem.

Timelines depend on complexity. We'll give you a clear timeline during the discovery phase. Simple applications typically take 8-12 weeks, while complex SaaS platforms or multi-tenant applications can take 6-12 months or more.

Yes. We build SaaS platforms, multi-tenant applications, and subscription-based services. We handle user management, billing, subscription plans, and complex business logic. Our Laravel-based solutions are ideal for scalable SaaS products.

Security is built into every layer of our custom applications. We follow security best practices, implement role-based access control, ensure data is encrypted and protected, and conduct regular security reviews. We also implement GDPR compliance measures where required.

Yes. We build intranets, portals, dashboards, and internal tools that help your team work more efficiently. These can be tailored to your specific business processes, from project management dashboards to inventory tracking systems.

Yes. We provide ongoing maintenance, updates, bug fixes, and performance optimization for all custom applications we build. This ensures your application remains secure, fast, and up-to-date as your business evolves.

If you're struggling with off-the-shelf software that doesn't fit your needs, if you're doing manual work between multiple systems, if you want a competitive advantage, or if you need to scale your operations with custom automation, a custom application is likely the right solution. We can help you assess your needs during a consultation.

Technical SEO is the process of optimizing your website's technical foundation to help search engines crawl, index, and rank your pages. It includes site structure, Core Web Vitals, schema markup, mobile optimization, and crawlability fixes. Without proper technical SEO, even great content won't rank well.

Google prioritizes fast-loading sites in search results. Slow websites have higher bounce rates and lower conversions. We focus on optimizing every site for speed through image optimization, caching, CDN integration, and clean code practices to deliver fast load times and a smooth user experience.

A website audit is a comprehensive analysis of your website's performance, SEO, security, and user experience. We identify issues affecting your site's visibility, speed, and conversions, and provide clear recommendations to fix them.

We analyze your store's performance, conversion funnel, checkout process, product pages, and user experience. We identify issues hurting your sales, such as cart abandonment triggers, slow loading times, and friction points in the checkout flow, and provide actionable recommendations.

GDPR is the EU data protection regulation. If you collect data from EU citizens, you need to comply. This includes cookie consent, privacy policies, data protection measures, and user rights management. We help ensure your website meets GDPR requirements.

We scan your website for malware, remove all malicious code, fix vulnerabilities that allowed the attack, and implement security hardening to prevent reinfection. We also provide ongoing monitoring to detect and block future threats.

A CDN (Content Delivery Network) delivers your website content from servers around the world, reducing load times for global visitors. It improves speed, user experience, and SEO, especially for businesses with international audiences.

Google Analytics 4 is the latest version of Google's analytics platform. It tracks user behavior, conversions, and provides insights to improve your website's performance and ROI. It offers more advanced tracking and privacy features compared to previous versions.

Technical SEO focuses on your website's infrastructure (speed, indexing, mobile-friendliness), while content SEO focuses on your content strategy, keywords, and on-page optimization. Both are essential for ranking well in search results.

We perform security assessments, vulnerability scans, and security monitoring to identify and fix vulnerabilities before they can be exploited. This includes checking for outdated software, weak passwords, insecure plugins, and potential entry points for attackers.

A website migration is the process of moving your website from one platform to another. This includes content migration, user data transfer, URL redirects, and SEO preservation. We handle migrations between any platforms, ensuring zero data loss and minimal disruption to your business.

No. We preserve your SEO rankings by setting up proper 301 redirects, maintaining URL structures, and ensuring meta tags and content remain optimized. We also conduct pre-migration and post-migration SEO audits to protect your search positions.

Timelines vary based on complexity. We'll give you a clear timeline during the planning phase. Simple migrations can take 4-6 weeks, while complex migrations with custom functionality, large catalogs, or multiple integrations can take 8-16 weeks or more.

Yes. We handle ecommerce migrations between Magento, PrestaShop, WooCommerce, and Drupal Commerce. We migrate products, customers, orders, and content with zero data loss, preserving your business continuity throughout the process.

Data migration is the process of transferring content, products, users, and other data from one system to another. We handle complex data migrations with zero data loss and data integrity, ensuring all your information is accurately mapped and transferred.

There are many reasons to migrate a website, including outgrowing your current platform, needing more advanced features, wanting better performance or security, or simply moving to a platform that better fits your business needs. We can help you determine if a migration is the right move.

No. We handle migrations with zero downtime. We set up the new platform in a staging environment, migrate everything, test thoroughly, and then switch your site seamlessly. Your visitors never see a broken or offline site.

We carefully extract, transform, and load your content into the new platform, ensuring all content is properly organized, formatted, and linked. We maintain relationships between content types, media files, and user data to ensure everything works as expected.

Yes. We handle migrations for websites, ecommerce stores, custom web applications, and blogs. Whether you're moving from a CMS to another CMS, from a custom solution to a CMS, or from one ecommerce platform to another, we can handle it.

Yes. We provide platform consulting before any migration. We analyze your current setup, business needs, and growth plans to recommend the best platform for you before we start the migration process.

Yes. We perform a pre-migration assessment to identify potential issues, assess data complexity, and plan the migration strategy. This helps us anticipate challenges and ensure a smooth transition.

We analyze and rebuild any custom functionality you have on your current site within the new platform. If you have custom modules, plugins, or integrations, we ensure they are properly recreated or replaced with equivalent solutions in the new system.

We provide security updates, plugin/module updates, performance monitoring, backups, uptime monitoring, security scanning, and technical support. This keeps your website secure, fast, and reliable without you having to worry about the technical details.

Without maintenance, your website becomes slow, insecure, and outdated. Regular maintenance prevents security breaches, ensures compatibility with the latest technologies, and keeps your site performing at its best. It's essential for protecting your investment.

We monitor your website 24/7 for downtime. If it goes down, we're immediately notified and take action to get it back up and running as quickly as possible. We also investigate the cause to prevent future incidents.

Yes. We provide emergency support and fixes for critical issues. You can contact us for urgent technical assistance and we'll respond immediately to resolve the problem and minimize disruption to your business.

We create regular backups of your entire website. Frequency depends on your needs and how often content changes. Ecommerce stores get more frequent backups to protect order and customer data. All backups are stored securely for quick recovery.

Website optimization is the process of continuously improving your website's performance, SEO, and results. It helps you stay ahead of competitors, achieve better conversions, and ensure your website evolves with changing technologies and user expectations.

Yes. We provide comprehensive support for ecommerce stores including technical support, security updates, platform updates, product management support, and performance monitoring. We understand that downtime for an ecommerce store directly impacts revenue.

Maintenance includes proactive services like updates, backups, and monitoring to prevent issues before they happen. Support includes reactive services like troubleshooting issues, fixing bugs, and emergency responses. We provide both to keep your website running smoothly.

Yes. We offer full management services including ongoing maintenance, optimization, updates, security, and technical support. Hosting and domain name services are available exclusively to our customers as part of our complete web solutions.

We work with you to add new features, functionality, and integrations as your business grows. We're here for the long term, not just the initial build. Whether it's a new integration, a design update, or additional functionality, we can help.